How it works
Getting help is easy.
Six simple steps from your first message to a helping hand at your door.
Step 1
Tell me about your household
Complete a short enquiry form and let me know what you need help with.
Step 2
I prepare a personalised quote
I review the tasks, visit duration, travel distance, availability and any special requirements.
Step 3
We agree on the details
I send a clear quote with your services, dates, prices and any travel charges for you to review.
Step 4
Full payment secures your booking
Payment is made upfront using the instructions on your invoice. Your booking is confirmed once payment is received and I have confirmed your appointment.
Step 5
Your helping hand arrives
Once the quote is accepted and confirmed, I attend the agreed appointment.
Step 6
Easy ongoing arrangements
Where suitable, you can ask for regular weekly or fortnightly visits.
Sending a request does not automatically confirm a booking. Nothing is booked until you have accepted your quote, paid in full and I have confirmed the visit. I ask for 48 hours' notice if plans change.
Flexible appointments
Appointments That Work Around You
Not everyone needs help during the middle of the day. That is why I offer flexible appointment options to suit different households and working schedules.
Daytime Assistance
Monday to Friday, 8am–5pm
Early Morning Assistance
Monday to Friday, 6am–8am
Evening Assistance
Monday to Friday, 5pm–10pm
Weekend Assistance
Saturday and Sunday appointments by arrangement
How to book
Step 1
Tell me what you need
Share your suburb, the household tasks you would like help with and your preferred appointment time.
Step 2
I review your request
I check availability, travel requirements, the tasks involved and how much time may be needed.
Step 3
Receive your personal quote
You receive clear pricing, including any applicable after-hours or travel charges.
Step 4
Confirm your booking
Once your quote is approved and the appointment is confirmed, I will be ready to help.
Submitting an enquiry does not automatically confirm a booking. All appointments are personally reviewed and approved.
Ready to take the first step?
Tell me what's on your to-do list and let's see how I can help.
